The Delisa Experience
Luxury is not just in the jewel, it’s in every moment you spend with Delisa.
At Delisa, we believe the experience of acquiring fine jewelry should be as exceptional as the jewel itself. Our white glove service ensures your journey is personal, seamless, and unforgettable, from your first inquiry to the moment you wear your piece.
Our Services
Personal Consultation & Styling Guidance
One-on-one expert support to help you select pieces that reflect your style, occasion, and individuality.
Secure Luxury Packaging & Insured Delivery
Every order is presented in premium packaging and shipped with full insurance for complete peace of mind.
Lifetime Authenticity Guarantee
Each piece is certified authentic and backed by a lifetime guarantee of quality and provenance.
Priority Access to New Creations & Private Events
Enjoy exclusive first access to new designs, limited releases, and invitation-only experiences.
Frequently asked questions
Do you ship internationally?
Yes. We offer international shipping. Delivery times vary by destination.
Is shipping insured?
Yes. Every order is shipped via a fully insured courier.
Do you offer free delivery in Switzerland?
Free delivery in Switzerland and Europe.
How long will delivery take?
Delivery times depend on your destination. Once your order is confirmed, we’ll share the estimated delivery timeline.
How is my jewelry packaged?
Each piece arrives in a museum-quality presentation box designed to protect and showcase the jewelry.
What payment methods do you accept?
Payment is due in full at checkout. We accept bank transfer, credit card, and any additional methods displayed on our website.
What is your return policy?
All sales are final. We do not accept returns or exchanges for reasons such as:
- The customer does not like the item
- Incorrect size ordered by the customer
- Changed opinion after purchase
- A gift not being appreciated
This applies to all Delisa products and collections.